Frequently Asked Questions

Everything you need to know about your Altoona Curve gear and orders.

How long will it take to receive my Altoona Curve merchandise?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for apparel and hats?

We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that custom-printed jerseys are final sale.

Do you offer international shipping for fans outside the US?

Yes, we ship our official gear worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How do I ensure I am ordering the correct size?

Each product page features a detailed size chart. For our official on-field caps, we recommend measuring your head circumference to ensure a perfect fit with our fitted styles.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. If you need to make a change, please contact our customer service team within 1 hour of placing your order.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.